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[DENICpublic-l] Press Release: DENIC Ensures 24/7 Registrar Support Services For .net By Teaming With Tucows

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  • From: Klaus Herzig/Denic <herzig AT>
  • To: Public-L <public-l AT>
  • Subject: [DENICpublic-l] Press Release: DENIC Ensures 24/7 Registrar Support Services For .net By Teaming With Tucows
  • Date: Thu, 3 Feb 2005 16:03:41 +0100
  • Sensitivity:

DENIC Ensures 24/7 Registrar Support Services For .net By Teaming With

DENIC selects Tucows as exclusive partner for complementary North American
registrar support, should the German registry be appointed the next .net
registry by ICANN next month

FRANKFURT, February 3, 2005 – Internet domain registry DENIC eG, of
Germany, today announced that it has joined with Canadian-based Internet
services firm Tucows Inc. to ensure 24/7 support services for the .net
registry, should DENIC be awarded the .net registry business by ICANN at
the end of March. DENIC has selected Tucows as its exclusive provider of
complementary .net registrar support services for the North American
market. According to the Letter of Intent signed by both companies, Tucows
will operate an English-language support facility in Toronto, while DENIC
will continue to manage its English/German-language support center in
Frankfurt. Together, the two companies will provide round-the-clock
support for .net registrars. Last month, DENIC submitted its proposal to
ICANN to take over administration of the important .net Top Level Domain
(TLD), which is currently up for competitive bid.

“We are pleased to have found in Tucows a partner with long-standing
experience providing domain registration support services of the highest
quality, and with whom we already have a close working relationship
through our .de registry business,” said Sabine Dolderer, Director and
Executive Board Member at DENIC. “Tucows’ experience, reliability and
excellent track record match with our own high standards and will ensure
that DENIC’s helpdesk services for .net will be reliably extended, will be
available to all .net registrars in all time zones, and will remain

“Tucows believes that the registry awarded the .net contract must maintain
technical stability and ensure efficient management of this important
namespace,” said Elliot Noss, President and Chief Executive Officer,
Tucows Inc. “We are delighted to support DENIC in their bid as they have
demonstrated experience in operating a registry beyond the scale of .net
and have also demonstrated a commitment to good stewardship and an
alignment of their registry interests with the good of the Internet
community. By adding our support services to their established systems, we
can together provide excellent support for the .net registry.”

Tucows provides a number of wholesale Internet services and back office
solutions – among them, domain name registrations and management services.
As part of its agreement with DENIC, and per the signed Letter of Intent,
Tucows has agreed to put systems and processes in place to ensure .net
operations data is not available to Tucows employees whose primary
responsibilities are aligned with the company’s registrar business. The
company pledges that all employees will adhere to a ‘Conflict of Interest’
policy that is in compliance with the ‘Code of Conduct’ and other
applicable registry provisions for .net at ICANN. The agreement also
stipulates that Tucows, in its role as a provider of .net support
services, would give equal treatment to all registrars.

On January 18, 2005, DENIC submitted a proposal to ICANN to take over
management of the .net TLD. It is one of five registries vying to become
the next .net registry operator, and DENIC believes it holds a strong and
unique position to win the bid. In its proposal, DENIC highlighted its
proven and stable technical services, its sound and transparent business
model, its not-for-profit status, and its commitment to the needs of the
international Internet community as key reasons why DENIC is a stand-out
choice to be selected the next .net registry. The addition of Tucows as
DENIC’s North American registrar support partner further strengthens
DENIC’s position. ICANN is expected to make its decision on March 31,

For more information about DENIC and its recently-submitted proposal,
please go to

Established in 1994, and organized as not-for-profit cooperative since
1996, DENIC is the registry operator in Germany for .de domains. With more
than eight million domains currently registered, .de has grown to become
the world’s largest Country Code TLD (ccTLD), and the world’s second
largest TLD after .com. DENIC is based in Frankfurt, Germany.

About Tucows
Tucows Inc. is a leading provider of wholesale Internet services and back
office solutions to a global network of more than 6,000 web hosting
companies, ISPs and other service providers. As the largest
ICANN-accredited wholesale domain name registrar, Tucows offers a suite of
complementary internet services including: domain name registration and
management, digital certificates, email services and web publishing
services. Tucows back office products, including the Platypus Billing
System and customer relationship management solutions, enable service
providers to automate and enhance their service offerings. Tucows also
distributes software and other digital content through its global network
of affiliates offering more than 40,000 software titles. For more
information, please visit:

Dr. Klaus Herzig
Wiesenhüttenplatz 26
60329 Frankfurt am Main
Telefon +49 (0)69/27235-168
Telefax +49 (0)69/27235-235
E-Mail herzig AT

  • [DENICpublic-l] Press Release: DENIC Ensures 24/7 Registrar Support Services For .net By Teaming With Tucows, Klaus Herzig/Denic, 02/03/2005

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